It baffles me each time I meet someone in or out of Court hearing the myriad of Landlord neglect/abuse/harassment while they are totally unaware of their rights. Whether it’s the pursuit of filing claims to get the heat back on the same day or obtaining process in Court to fight for their homes, we need to inform ourselves that we have inalienable rights while we pay rent to a landlord.
They have to maintain the cleanliness, the appearance and the infrastructure to Dept. of Building codes, annually or face fines and process of law til violations are corrected.
Unless a tenant lets a City agency know of these violations by calling 311, nothing changes, or nothing can inspire the landlord to resolve the complaint. So make that dial and your local Council person your best friend because…they are.